Frequently Asked Questions
What is 1sixty8 Connect?
1sixty8 Connect is an all-in-one communications hub that consolidates various communication channels like text, video chat, Facebook Messenger, Instagram Messenger and web messaging into one streamlined platform, making managing customer interactions more efficient.
Do I need to sign a contract to use 1sixty8 Connect?
No, 1sixty8 Connect does not require you to sign a contract. The service offers flexible subscription plans that include monthly, quarterly, and annual options, allowing you to choose the best fit for your business without long-term commitments.
Who can benefit from using 1sixty8 Connect?
The platform is ideal for businesses looking to improve customer communication and manage multiple interactions through a single dashboard. It’s particularly useful for businesses with multiple locations.
What are the key features of 1sixty8 Connect?
Unified Inbox: Consolidates all messages from different platforms into a single inbox for streamlined management.
Textable Landline: Makes your business landline capable of sending and receiving texts.
Video Chat: Offers personal customer interaction.
Message Scheduling: Enables advanced scheduling of messages for follow-ups.
Review Management: Allows businesses to request, manage and respond to customer reviews from one platform.
Payment Integration: Facilitates easy and quick payments via text using options like Apple Pay and Google Pay.
Note: Some features are only available on the Premium Plan
How does the pricing work?
1sixty8 Connect offers monthly, quarterly, and annual subscription plans with no contracts and no hidden fees. Prices vary depending on the plan and features included.
Is there a demo available?
Yes, interested subscribers can schedule a demo to see how 1sixty8 Connect works and explore its features before subscribing.
How does 1sixty8 Connect handle user support?
1sixty8 Connect provides user assistance through their platform’s support ticket system, offering help with setup, troubleshooting, and other queries to ensure smooth operation for their clients.
Who is 1sixty8 media?
Founder and CEO
Mitch Schaffer
Over the past 25 years, I’ve founded several successful businesses. I’m passionate about business, creating something from nothing and helping others improve their operations. An avid car audio enthusiast… [Read More…]
Editor in Chief
Dave MacKinnon
I grew up playing with Lego bricks, then working on bicycles. I excelled at the technical courses in high school – electrical, wood shop, drafting and auto mechanics. My… [Read More…]
Social Media Manager
Jerrod Pfeffer
From a young age I was taught to think outside of the box and always approach any challenge as an opportunity. Ever since I graduated with a degree in Applied Graphic Design Technology I have enjoyed working with and meeting… [Read More…]
BestCarAudio Processing
Kris Bulla
Kris Bulla has more than 20 years’ experience in the mobile electronics industry, and has served in the roles of installation technician, store manager, national technical support manager, technical data and content… [Read More…]
Design & Details
Joey Knapp
For as long as I can remember, I have been around cars and had an interest in them. Maybe it’s a genetic thing — my grandfather was a mechanic in Austria, came over to the United States and eventually was the… [Read More…]
Editor & Proofreader
Jann Nyffeler
I’m a journalist who loves music and loves cars, so what better place to be than 1sixty8 media? I’ve worked for newspapers in Kansas, New York, North Carolina and Texas as a writer and an editor, and I’ve been a classical and jazz… [Read More…]
Content Creation
Brett Solomon
I have been writing and editing for the mobile electronics community for more than 20 years. I started as the Editor-at-Large for CarSound Magazine and AutoMedia Magazines. Currently I am the 12 Volt Tech Editor for… [Read More…]
System Administrator
Scott Hendrix
After graduating from Louisiana Tech University in 1989 with a business economics degree, I spent 10 years working for HFC, a nationwide consumer finance company. Having a family history of parents who owned their… [Read More…]